In restored historic building, Waldorf Astoria is Jerusalem’s newest luxury hotel

By Judy Lash Balint/

Click photo to download. Caption: Outside the new Waldorf Astoria Jerusalem hotel. Credit: Judy Lash Balint.

Nissim Mizrahi isn’t quite sure what to make of his new neighbor on Jerusalem’s Harav David Shimon Street.

As the Israeli capital’s newest hotel—the Waldorf Astoria Jerusalem—opens its doors, the artists and jewelers whose small shops line the cobbled street leading to the hotel’s grand entrance look on in a mixture of relief and bemusement.

“What a gorgeous building,” Mizrahi remarks of the restored nine-story hotel just down the street from the U.S Consulate near the Old City. “We’re all really glad the long years of construction are over,” he adds as he wipes construction dust from the display window of his sculpture and jewelry studio, where he has worked since the 1970s.

In the days before Passover, the last of the workmen scrambled to put the finishing touches on the grand building that was originally built by the notorious Mufti of Jerusalem, Haj Amin el Husseini, in 1929 as the Palace Hotel.

In its 2014 Waldorf Astoria incarnation, the outer shell of the building, with its ornate Turkish designed masonry, has been preserved and restored, while the inside of the hotel has been completely rebuilt.

Click photo to download. Caption: Inside the new Waldorf Astoria Jerusalem hotel. Credit: Judy Lash Balint.

“It’s the longest restoration project in Israel’s history,” explains General Manager Guy Klaiman as he leads visitors through the shiny lobby, replete with exquisite Italian furniture and tasteful oversized flower arrangements.

The design team included Israeli architect Yehuda Feigin and renowned Turkish interior designer Sinan Kafadar, whose previous projects include the Ritz Hotel and the Four Seasons Istanbul. “The goal was to bring the beauty of the outside of the building in,” Klaiman notes.

One feature of Waldorf Astoria hotels worldwide is a clock in the lobby designed to reflect the local culture. In the Waldorf Astoria Jerusalem, the clock features four faces, with Arabic, Hebrew, Roman, and European numerals.

It’s all part of the branding that Klaiman hopes will help distinguish the Waldorf Astoria from the other luxury hotels located just a few blocks away along King David Street.

Click photo to download. Caption: Outside the new Waldorf Astoria Jerusalem hotel. Credit: Judy Lash Balint.

One distinguishing feature of the Waldorf Astoria Jerusalem is the size of the rooms.  According to Klaiman, the largest rooms in other Jerusalem hotels are around 30 square meters, whereas the smallest of the Waldorf Astoria’s rooms are 37 square meters.

Klaiman emphasizes that all 197 rooms and 29 suites in the hotel contain the same luxury features—including 500 count bed linens; double glazed windows; TV in the bathroom; chandeliers; and an iPad.

The iPad is for guests to order any services from their personal concierge who is assigned when a reservation is made. Check-in and check-out services are completed by the concierge in the hotel room, not at the front desk.

Two restaurants on the ground floor are available for hotel guests and visitors. The Palace Restaurant is a French meat brasserie for lunch and dinner as well as the place where guests eat breakfast. Décor is in smart Art Deco style. 

The King’s Court is a dairy Italian gourmet restaurant that also functions as a tea lounge and cocktail bar from lunch until late evening, with rich Mediterranean style furnishings and a variety of seating groupings. The hotel is certified kosher by the Jerusalem Rabbinate.

On the lower floors of the hotel are 12 meeting rooms, all equipped with the latest in presentation and business technology; a lounge area with espresso machines lit by Czech-made lighting fixtures; and the largest ballroom in central Jerusalem, which can accommodate 900 people in conference-style eating or 600 for dinner. Fifteen weddings are already on the schedule for the coming year.

Click photo to download. Caption: Inside the new Waldorf Astoria Jerusalem hotel. Credit: Judy Lash Balint.

The centerpiece of the ballroom is a massive chandelier with 15,000 pieces of Czech crystal that took three weeks to put together. The cost of all the chandeliers in the new hotel totaled $2 million, according to Klaiman.

The hotel employs 300 people, chosen from among 10,000 applicants. Employees are Jews, Arabs, Bedouin, Armenians, and immigrants, says Klaiman. They were chosen for their friendliness, not for their experience he emphasizes.

Klaiman is an Israeli who trained at the Tadmor Hotel Management School in Herzliya and joined Hilton Worldwide in 1988. He previously managed a number of Hilton Hotels in London before returning to Israel to take over as General Manager of the Waldorf Astoria Jerusalem, which is operated by Hilton Hotels and IPC Jerusalem Ltd, a company owned by the Reichmann family of Canada.

Many of the art and Judaica shops located close to the new hotel are looking forward to an upswing in business. But Nissim Mizrahi, the longtime sculptor and jewelry designer, isn’t getting too excited.

Mizrahi shrugs and tells visitors he’s happy the old building has come back to life, as he glances with a smile at the Waldorf Astoria doorman dressed in top hat and tails, holding open the arched glass door to the hotel.

Download this story in Microsoft Word format here.

Posted on April 11, 2014 and filed under Features, Israel, Travel.